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Shipping Guide

The RWC Shop ships internationally. Orders can be sent by DHL Courier Express or Express Air Post to most countries. When you order, the shopping cart automatically presents you with the freight options and prices available to you depending upon which country the order is being delivered to and the total weight of the order.
If you have any questions on shipping please email Customer Services at orders@rwcshop.com

New Zealand - PBT Couriers
Full track and trace service, signature on delivery is required.
* Regular orders up to 5kg are $5.95 per delivery within NZ.
* Larger orders over 5kg are $12 per delivery within NZ.

International Express Air Post
This is a non tracking service for parcel deliveries of up to 2kg in weight.
Once over this weight, charges are more like those of a full courier service and require full custom disclosure including a customs invoice and declaration of Country of Origin for the contents of the order. Track & Trace is included in this service

DHL Courier Express
Full track and trace service on door to door delivery for international orders. Quick and easy option with the guarantee of delivery. Duties may be payable using this service.

Freight Delivery Times
Please note that these are indicative figures only and are based on business days.
Local New Zealand
Destination PBT Courier
Residential addresses 2 - 5 days
Rural addresses 3 - 5 days
Island to Island 3 - 5 days

International
Zone Courier Express Air Post
Australia (Zone A) 2 - 4 days 5 - 7 days
South Pacific (Zone B) 2 - 5 days 8 - 10 days
East Asia & North America (Zone C) 3 - 6 days 10 - 12 days
UK & Europe (Zone D) 3 - 5 days 10 - 16 days
Rest of World (Zone E) 3 - 5 days 10 - 16 days
Insurance
RWC Shop guarantees the delivery of all orders by DHL Courier Express. All orders are fully insured and RWC Shop will resend any order that is lost or damaged free of charge. If your parcel is not delivered to you within 16 business days you can contact us at orders@rwcshop.comto lodge an investigation.

Taxes and Duties
Every legal effort is made by RWC Shop Store to minimize the likelihood of local Taxes and Duties being imposed. However we can not guarantee that taxes will not be levied and in the event of this happening they are the responsibility of the purchaser.
Select Currency