Despatch times during the tournament and Sale periods may vary due to the large increases in sales and traffic.
Orders received before noon will generally be despatched that day, however, during busy periods (such as during the tournament, Sale Periods etc) - the despatch of your order is usually within 48 hours during any normal business day – Monday to Friday excluding bank holidays.
An email advising the parcel has been dispatched from our warehouse will be sent to you, the customer, at the same time the order is dispatched.
UK MAINLAND DELIVERIES
If you’re out when Royal Mail try to deliver your mail and it’s too big to get through your letterbox, or it needs a signature or payment, Royal Mail will leave a ‘Something for you’ card at the delivery address. This card gives you the address and opening hours of your local delivery office.
Royal Mail 2nd Class (non tracked service)
A standard charge of £3.95 (£3.29 + VAT @ 20%) is made for any order up to 3Kg.
Expected delivery time is 3-5 working days. In exceptional circumstances we may need to allow up to 15 working days for delivery. E.g. weather, strikes etc.
Royal Mail 1st Class (non tracked Service )
This service is available to all customers and their order should generally be despatched same day, however, during busy periods (Such as tournament time) - then usually within 48 hours). Delivery is expected within 2-3 working days. In exceptional circumstances we may need to allow up to 15 working days for delivery. E.g. weather, strikes etc.
UK Mainland Next Day Delivery : £5.95 (£4.96 + VAT @ 20%) up to 30Kg
Please note there may be some restrictions in Northern Scotland and other isolated areas.
Delivery to a BFPO Address
For products delivered to BFPO addresses, the delivery is charged at standard UK shipping rates: a flat charge of £3.95 (£3.29 + VAT @ 20%) for a parcel up to 15Kg. Please select United Kingdom as the delivery destination and enter your BFPO number in the Post/Zip code section.
Place your order before mid day and we endeavour to despatch your order the same day. Orders placed after mid day will be despatched the following working day.
For delivery of products to the Channel Islands we will ship by Yodel 24 or 72 service.
A standard charge of £4.96 (exempt from VAT) will be made for any order.
Please select the specific Channel Island as the country for your invoice/delivery address.
Expected delivery time is 2 to 3 working days. Please allow up to 15 working days for delivery enquiries. Parcels addressed to Jersey, Guernsey and Isle of Man will only be tracked up to acceptance into the territory.
For products to be delivered within the EU, shipping charges are calculated by the weight and volume of the package and will include VAT. These charges can be viewed prior to order placement using our Shipping Calculator Tool.
Goods up to the parcel weight of 30Kg are dispatched to EU countries by either Track Pak or DHL International Courier. Customers will be offered alternatives based on the destination country. Each of these services is tracked.
Delivery times vary throughout the EU but are expected to be between 3 to 6 business days. Please allow up to 15 working days for delivery enquiries. Delays due to any Customs issues are excluded from this estimated delivery time.
REST OF THE WORLD (non UK or EU countries)
For products to be delivered to the Rest of the World, shipping charges are calculated by the weight and volume of the package and will exclude VAT. These charges can be viewed prior to order placement using our Shipping Calculator Tool.
Parcels less than 2KG
Goods up to the parcel weight of 2Kg can be dispatched throughout the Rest of the World by either Royal Mail Airsure Service, Royal Mail Signed For Service, or DHL International Courier.
Parcels over 2Kg
Parcels over 2Kg will be dispatched only by DHL International Courier.
Customers will be offered alternatives based on the destination country. Each of these services is tracked.
Please note RWC 2015 Shop reserves the right not to ship to certain countries and we apologise in advance to those countries whose destination is unavailable.
Delivery times vary throughout the world. Expected delivery time from date of dispatch is 3 to 9 days. Please allow up to 15 working days before contacting us for delivery enquiries. Delays due to any Customs issues are outside of our control and are excluded from this estimated delivery time.
Free Global Delivery on all orders over £65
RWCSHOP.com offers all of our customers around the globe the chance to receive Free Shipping on any orders placed that are over the value of £65.
This offer ONLY refers to two levels of shipping; one for UK Deliveries and one for International Deliveries.
UK Deliveries are eligible to receive our Royal Mail Standard, Non tracked, service. This can take your order up to 3-5 business days to arrive.
International Deliveries are eligible for Royal Mail Standard, Non Tracked, Air Mail Services. This can take your order up to 10-15 business days to arrive.
No other delivery service offered through RWCSHOP.com is eligible for this offer.
Unfortunately, we are not able to offer this delivery service to a select few countries around the world. If you have any questions about delivery services to your country, please email email@example.com.